My kid accidentally ordered a meal. As soon as I heard it ding I quickly canceled it less than 45 seconds went by. They still charge my card for the meal even though I tried multiple times to get a refund. Even though I was able to show proof that I canceled it within a minute. They claimed that the restaurant had already accepted the order and made it Don't know how that happened in 1 minute. And they were unable to issue me a refund. I had to call my credit card and dispute the charge and then cancel my card. I had officially closed out my Uber account and then they reopened it saying that I owed the money. For an order one I never received and two should have never even been charged. I highly recommend that you do not use this company for anything. They're extremely untrusted and they steal your money. I still have my proof where the order was canceled under a minute and I'm still fighting the charge 3 months later.