Normally I don’t have an issue with uber. I tip well and leave positive feedback. I booked a driver in advance to avoid headaches. Last minute he calls me and asks me to cancel bc his car is giving him trouble. I cancel and select “at drivers request” and get charged $30 cancellation anyway. Then their customer support wants to give me uber cash instead of my real cash which they shouldn’t have taken in the first place. Livid to say the least.
2 months ago
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