Wow, shoutout to Uber support for being the most impressively useless service I’ve ever dealt with. Truly a masterclass in wasting people’s time. I’ve had an ongoing issue with my account for what feels like forever, and not a single person has actually helped me. It takes hours just to speak to someone, and when I finally do, it’s like talking to a robot that’s trapped in a never-ending loop of copy-pasted scripts. They keep saying, “We’ll look into it” or “We understand your frustration” but spoiler alert: they don’t. Nothing gets fixed. Ever. It’s honestly impressive how little they care. I’m convinced this company put more effort into designing the shape of their app icon than they did into training support staff or setting up a working phone system. No offense to the humans answering the phones—I know they’re just doing what they’re told—but whoever runs this support system clearly thinks “customer service” is just a fancy way to say “delay and deflect.” Absolute trash support. 0/10. Would rather argue with a wall.