Non-existent "live" customer support. When trying to contact Uber Support, you are ONLY allowed to text with a BOT. This did not resolve my issue. I looked up UBER customer support's phone number. There are two options. Press "1 to schedule a ride." Press "2 for help with something else." Upon pressing 3, presumably to speak to someone, it states to go to their website, then Uber hangs up on you. Terrible. I can understand that most issues can be resolved using the bot, however some cannot. I am solely using Lyft now.
5 days ago
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