Reported an issue of order not being delivered. My delivery instructions were clear -"meet at door", I waited at my door with the door opened and no one arrived with my order but it was marked as delivered. I immediately reached out for support .According to uber support the driver followed the correct protocol and therefore I'm not eligible for a refund , even though no one showed up to deliver .I also always leave a tip for the driver while paying for my order .This is poor service and a disappointing approach as it's not my first time using uber eats and never had issues before this. That being said , I will not be using this service again and already let some of my peers know , and they will also not be using this service going forward. I will also let more people know about this experience so they can also avoid this issue