For Sept 29, I made reservations with Uber for a left from airport hotel to our Disney hotel. Driver never showed up. However I did use a Uber to eventually get to my destination. I was concerned about another reservation to take us from our Disney on Oct 3rd so I sent them an email to reaffirm the reservation. This what happened toe second time. With to UberXL . Monday, September 29, 2025 at 12:00:00 PM Hi Steve, I'm sorry to hear about the inconvenience you faced with your reservation on 9/29/25. It's important to us that your experiences are smooth and reliable. I understand your concern regarding your upcoming reservation from Disney World to Port Canaveral on 10/3/25. Rest assured, we are committed to ensuring your reservation is honored this time. If you notice any pending charges on your account, they might be authorization holds, which are typically released by your bank within 3-5 business days. Thank you for your understanding and for choosing to ride with us. We appreciate your trust and look forward to serving you better. This was sent to me on Oct 2, 2025 Your reservation on Friday, Oct 3 has been canceled. Please update your payment information and request again. Update payment info Oops, there’s an issue with your default payment method and we can’t complete your reservation. Please update your information and request another ride. THEY BLAMED IT ON OUR CREDIT CARD AGAIN FOR THE SECOND TIME...BUT WE WERE STILL ABLE TO GET IMMEDIATE SERVICE WIHT A PROBLEM.