Hemming and Wills were fantastic from the start with my enquiries and answering all the questions I had. At this point I was a bit hesitant as a customer buying my dining room furniture online without even seeing it. I was very quickly reassured and have not looked back.. We bought two flats packed units, a sideboard and book case. The delivery came quickly, the units were packaged well and it’s the first flat pack that me and my husband have not argued over. The instructions were clear and helpful and the materials were of a high standard. The chairs again was worried as hadn’t sat on and we had chosen plastic, how wrong could we be they are so comfortable. one if the bolts for the chair legs was broken. I made James aware and straight away he resolved the problem sending us out replacements. we had to wait a bit longer for our reclaimed table and bench to be delivered as was being made. All the way through James kept us up to date and we now have the most beautiful quality table and bench in our dining room delivered  before Christmas as promised.. I wouldn’t hesitate to recommend Hemming and Wills to anyone. Even my sister has fallen in love with our table and is looking into buying one.