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Hemming & Wills Reviews

4.6 Rating 165 Reviews

91 %

of reviewers recommend Hemming & Wills

Company Reviews

Product Reviews

4.6

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hemming & Wills:

We’re an independent, stand-out, contemporary home brand with a conscience and our mission is to help create Happiness at Home.

Proudly British, we offer a unique combination of affordable, design-led, contemporary & mid-century home furnishings including sustainable options and a great collection of ethically made plastic free & reusable homewares. All backed by an exceptional customer experience, we genuinely recognise our customers are the heart beat of H&W and we’re here to help you in any way we can.

Visit Website

Phone:

0330-133-1233

Email:

care@hemmingandwills.co.uk

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Hemming & Wills 5 star review on 17th January 2023

Hemming & Wills 5 star review on 21st November 2022

Hemming & Wills 5 star review on 29th September 2022

Hemming & Wills 5 star review on 24th May 2022

Hemming & Wills 5 star review on 23rd July 2021

Hemming & Wills 5 star review on 23rd July 2021

Hemming & Wills 5 star review on 23rd July 2021

9

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had been looking for a new dining table for quite a while but just couldn't find the 'Wow, I want this one' ! I came across H&W website and liked what I saw. Found our perfect table and at the price we were happy to pay. Before placing our order, I spoke with a friendly member of staff at H&W who sent out a sample of wood, of the table colour we chose. It arrived quickly and decided it was the one for us and placed our order. Delivery was quicker than I expected, about 3 weeks, so that was good too. Delivery drivers kept me updated of the time arrival, which was so helpful. I found them both to be polite, friendly and respectful of my property. They delivered our furniture in the room I asked too. Our table was easy to assemble and looks amazing. We love it. Would definitely recommend H & W. Thank you Hemming & Wills”

Helpful Report

Posted 1 month ago

Thanks so much Ali for your amazing and detailed review, as a small business, this truly does mean a lot! We're so delighted to hear how happy you are and that the whole process from ordering through to delivery, was smooth and efficient for you! Feel free to send across some photos, for us to admire and maybe show off on our socials - credited of course! Many thanks again, have a great weekend! Best wishes, Danielle @H&W

Posted 1 month ago

“Absolutely beautiful product - the table, bench & chairs are quality products & worth every penny. They look incredible in our new kitchen! Communication about despatch times was helpful. Delivery was organised, on time & delivered by two very lovely friendly chaps who had personality, banter & were just genuinely nice people! Thank you to all”

Posted 16 hours ago

“Brilliant . Such a nice well built table”

Posted 1 week ago

Thanks Dan, we're so pleased you're happy! Feel free to send across some photos! Best wishes, Danielle @H&W

Posted 1 day ago

“We had been looking for a new dining table for quite a while but just couldn't find the 'Wow, I want this one' ! I came across H&W website and liked what I saw. Found our perfect table and at the price we were happy to pay. Before placing our order, I spoke with a friendly member of staff at H&W who sent out a sample of wood, of the table colour we chose. It arrived quickly and decided it was the one for us and placed our order. Delivery was quicker than I expected, about 3 weeks, so that was good too. Delivery drivers kept me updated of the time arrival, which was so helpful. I found them both to be polite, friendly and respectful of my property. They delivered our furniture in the room I asked too. Our table was easy to assemble and looks amazing. We love it. Would definitely recommend H & W. Thank you Hemming & Wills”

Posted 1 month ago

Thanks so much Ali for your amazing and detailed review, as a small business, this truly does mean a lot! We're so delighted to hear how happy you are and that the whole process from ordering through to delivery, was smooth and efficient for you! Feel free to send across some photos, for us to admire and maybe show off on our socials - credited of course! Many thanks again, have a great weekend! Best wishes, Danielle @H&W

Posted 1 month ago

“We are in love with our new table and benches! In fact, it is the table of our dreams. It has got so many compliments already. The delivery guys were brilliant. What a great service. Thank you!”

Posted 1 month ago

This so amazing to hear Charlotte! We're over the moon for you! :) Please feel free to send across some photos for us to admire and maybe show off on our socials?! Credited of course! Have a great weekend! Best wishes, Danielle @H&W

Posted 1 month ago

“Delivered intact and on time”

Posted 1 month ago

Thanks so much Jane, we're so pleased to hear this! Have a great weekend! Best wishes, Danielle @H&W

Posted 1 month ago

“Just taken delivery of a grey wash dining table. Great customer service and communication through the time we took to decide which table we wanted - fantastic product. Delivery and assembly process was excellent - fully recommend H&W!”

Posted 2 months ago

Thanks so much, lovely feedback and we're very pleased that you're happy! Feel free to send across some photos for us to admire and maybe show off on socials! Best wishes, Danielle @H&W

Posted 1 month ago

“Great table , great delivery team , great value for money , you can pay a lot more for nothing better . Support small businesses !!”

Posted 3 months ago

Thanks so much for the wonderful feedback and for supporting a small business! We truly appreciate it! Feel free to send across some photos for us to show off! Have a great weekend! Best wishes, Danielle @H&W

Posted 3 months ago

“Fab Company and product - the staff are accomadating and so helpfull Very happy”

Posted 3 months ago

Thanks so much Richard - this is so great to hear! Best wishes, Danielle @H&W

Posted 3 months ago

“Great product and value for money . Zero hassle delivery and arrived earlier than expected”

Posted 3 months ago

Thanks so much for the great feedback Isobel - we're so pleased to hear you're happy with the quality and delivery! Feel free to pop across some photos, for us to show off on our socials! Credited of course! Best wishes, Danielle @H&W

Posted 3 months ago

“Professional service and great product. Would highly recommend.”

Posted 3 months ago

Fantastic to hear Charlie, thanks so much! Feel free to send across some photos! Have a lovely long weekend! Best wishes, Danielle @H&W

Posted 3 months ago

“I found it simple to place an order online and customer services were very helpful indeed when applying the powder coating colour I desired. Delivery was only just over a month from purchase which was great. However, the quality of the table blew me away. The polite and friendly delivery duo erected the table in no time and gacw us helpful advice too. The finish is outstanding, I am very impressed. Its beautiful and you can see it had been carefully crafted. It's a complete showstopper now and my conservatory looks amazing. I would definitely recommend this company, worth every penny.”

Posted 4 months ago

Thanks so much Abbigail, this is a stunning review to receive! We're over the moon to hear how happy you are with your new table! Feel free to pop across some photos for us to admire and show off! Hopefully hear from you again, for any future purchases! Best wishes, Danielle @H&W

Posted 4 months ago

“Very friendly and practical delivery/installation guys. The table and benches were exactly as advertised.”

Posted 4 months ago

Thanks Jerry - fantastic review to receive! We're so pleased to hear this! Feel free to send across some photos for us to admire! Best wishes, Danielle @H&W

Posted 4 months ago

“Purchased a Rustic Wood Dining Table & Bench with Chunky X Frame. Hemming & Wills sent lots of information about the order and its aftercare. Delivery was sooner than expected and the assembly was a great help. Quality of the table is fantastic and just what we were looking for. Very happy all round and would shop with Hemming & Wills again.”

Posted 4 months ago

Thanks so much for your wonderful feedback! We're so pleased to hear this! Please feel free to send across some photos, we love to see our customers set ups! Many thanks again, look forward to hearing from you again in the near future! Best wishes, Danielle @H&W

Posted 4 months ago

“We absolutely love our new ‘grey washed’ table (and bench) from Hemming & Wills. We spent ages researching tables and were a bit anxious about ordering one online without seeing it in the ‘flesh’. We needn’t have worried….it was delivered in a timely manner by some very helpful chaps and we are thrilled with it. Very competitively priced as well!”

Posted 5 months ago

Thanks so much Serena! Amazing feedback to receive, we're so pleased to hear this! We'd love to see your new table once you're set up, so feel free to send across some photos! Best wishes, Danielle @H&W

Posted 5 months ago

“Great service, brilliant product. Very happy!”

Posted 5 months ago

Hi Claire - amazing feedback, many thanks! Feel free to send across some photos for us to show off! Best wishes, Danielle @H&W

Posted 5 months ago

“Delivery drivers were lovely, table was assembled in no time. Took time to give care advice as well.”

Posted 5 months ago

Thank so much for your feedback - we're glad to hear this! Feel free to send across some photos! Best wishes, Danielle @H&W

Posted 5 months ago

“Fast delivery, great quality product”

Posted 5 months ago

So great to hear - many thanks Sarah! Feel free to pop some photos across to us! Best wishes, Danielle @H&W

Posted 5 months ago

“Very happy with the product and they met the promise of a pre christmas delivery !! Only issue was we paid for the enhanced delivery which didn't happen but they refunded the entire delivery cost without any questions. Would I use them again ? Absolutely.”

Posted 5 months ago

Hi Andrew, many thanks for your kind and honest review! Feel free to send across some photos! Hope to hear from you again in the near future! Best wishes, Danielle @H&W

Posted 5 months ago

“The product, delivery and customer service were all excellent. So happy with our new table.”

Posted 6 months ago

Lovely review to receive - many thanks! Feel free to send across some photos! Best wishes, Danielle @H&W

Posted 5 months ago

“The order of our table and bench as easy and was delivered very quickly! It arrived before Christmas and sat 12 people easily. Its beautiful and I am so happy with it! Everyone always comments on the quality of it. The 2 delivery guys kept us well informed of the delivery time and were so lovely when they delivered even though they had been working a very long shift, I cannot thank them enough for their politeness and professionalism. They put the table where we wanted it and assembled it which we didnt even realise they would do! So that was an added bonus. Thank you again”

Posted 6 months ago

Thanks so much Amy and Sammy, such a lovely review to come back to in the New Year! We're so, so pleased that you're happy with the product itself and the delivery service too! We will be sure to pass on your kind words to the team! Best wishes, Danielle @H&W

Posted 6 months ago

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Hemming & Wills is rated 4.6 based on 165 reviews