I’m genuinely so upset that my table came through looking nothing like what I ordered and nothing like the standard of finish I can see in any of the other reviews. Hemming and Wills have said this finish is within their accepted tolerance and have been, in my opinion, very patronising about my appreciation of reclaimed wood. Natural imperfections are one thing but big gashes in the wood is another. The Steelwork was full of oil when it arrived and H&W also felt it was acceptable to write my name in marker pen on the underneath of the table. But apparently this is all acceptable to them! My mind has been blown! This is not acceptable for me or anyone else I tell about it! However, I’ve been told there’s nothing that I can do about it so instead of the beautiful contemporary style table I thought I had bought, I’ve now been landed with a battered old table that wouldn’t look out of place in my local pub! Thanks for the shoddy service and false advertising on this occasion!
1 year ago
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Hemming & Wills has a 4.6 average rating from 152 reviews

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