Joe F
Terrible company - after several months, table arrived damaged and at 11.30pm at night. Took weeks to collect. Confirmed colour was correct to them. Replacement finally arrived and it had no finish applied to the wood whatsoever, and was a completely different colour - called customer services and sent photos, was accused of lying and treated with a general attitude of disdain and smugness throughout. They denied that no finish was applied, even though the bottom looked exactly like the top. Only when I threatened them with court did they arrange refund and collection. Collection driver told us they are an awful company and they have to take so much flak for their mistakes. I posted on my personal Facebook page about the damage and quality of the product and they asked me to take it down as they are a small company and it would hurt their reputation - being a small business is not license for poor products. Several other customers messaged me to share they’d had similar experiences. Avoid, they are an amateur hour company that treats their customers appallingly. They also banned me from their page because they didn’t like that I bit back after treating me like scum.
3 months ago
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Hemming & Wills has a 4.6 average rating from 144 reviews

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