I had more than half the seeds that didn't germinate but after calling and stating that fact and providing pictures I was told that because i got many free seeds I just missed their cutoff to be eligible for seed germination guarantee. I was a fist time buyer who buys thousands of wholesale seeds monthly but after trying this company's seeds and their level of service I decided to take my business elsewhere. That's just rude and unprofessional to run a company like that without caring for people's/customer's satisfaction. I live in USA and bought seeds from Spain only because someone mentioned a strain they had that was sold out in most places so i decided to try 4 different strains to see how's their quality and service but was disgusted with a level of not caring. I guess money is more important to you but you'll eventually lose your clientele or will remain a low profit company because of less and less people will be coming back as repeat buyers.