Hermes sent an email saying that they would deliver on Wednesday between 12 and 4pm, I was at home during this time and they did not deliver, so on Thursday they said they would deliver between 4 and 8pm, once again I was in but there was no delivery. today I have tried to track delivery and they say that they have tried to deliver my order 3 times and they are returning it. the driver is lying, they did not attempted to deliver and I was home at all the times when they say that delivery was attempted. I have tried to contact Hermes to complain but their website is useless and there is no way to contact them. I have contacted the retailer and asked for a refund and I will not be ordering from them again