I recently got a parcel delivered by Hermes uk on it website it ask's where you want your safe place to be when your parcel is to be delivered mine was not left in it's safe place instead it was just flung in my brown bin. I requested my safe to be with my Neibrough or my blue bin instead it was flung in my brown one and it took me and my Neirbrough ages to find. I find this not exspitible has l could have put my brown bin to be emptied and lost the parcel and not knew it was in it if l had not had help from my Neibrough to find it. I tried to phone Hermes but just got no answer each time l tried to phone them. The website to Email them is useless it gives you Email address to go to the top man also useless. The Courier was did not do his job right so it makes you wonder how many more Courier's are not doing there job right. Very unhappy with this company