Simon Watts
In my experience Hermes are not really a parcel delivery company, this year alone I have had four failed deliveries which were returned to the merchant using either "no access" or " incomplete address" as an excuse, despite the correct address and straightforward access being provided. My house has a name rather than a number and it is about 200m from the centre of the postcode, which together makes it too difficult for Hermes to find. The sad thing is that the only way to resolve the problem is to get cross with the merchant, whose only fault is to employ such a poor company. Please, if you are a merchant consider using a different delivery company.
3 months ago has a 1.53 average rating from 72 reviews

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