I ordered perfume on 2/9 received confirmation email for purchase, but never received email with tracking number, today is 02/19 I didn’t get my order, Hermès customer service saying me call FedEx or your credit card company. BUT I paid to Hermès and didn’t get my package, didn’t get email with tracking number for my package. I am not able to get my purchase , I am not able to get my money back!!!!
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