Horrible in-store experience! Today (5/12/23) I visited the Hermes store at the Short Hills Mall, Short Hill, NJ, to pick up a gift for my wife -- Un Jardin Sur Le Nil. I found the staff – from the guard at the door to the sales staff -- surly and not helpful. My intention was to get guidance on purchasing a variety of products that would complement the eau toilette purchase. Basic stuff - put a box together. I did end up with a nice looking, gigantic Hermes box with a bow, but with a single bottle in it. I had time and money to spend. Completely ridiculous – we’ll have good laugh about it on Mother’s day. Hermes – the product is good, but the magic is gone.
4 months ago
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Hermès has a 1.5 average rating from 171 reviews

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