Bought one of Hermes' Shiny Lipstick Limited Edition in February 2023. As this is a Spring color, I just started using it. The smell was unbelievable. I have purchased other lipsticks from Hermes and even after a year of use, they do not have a smell. This one smells terrible. I called them up to report the problem and was told that a $74.00 that smells like chemical cannot be replaced. Essentially there is nothing they can do. I wasn't looking for my money back, but some offer of another lip product would have been nice. Terrible .
1 year ago
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Hermès has a 1.6 average rating from 197 reviews

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