Anonymous
Bought one of Hermes' Shiny Lipstick Limited Edition in February 2023. As this is a Spring color, I just started using it. The smell was unbelievable. I have purchased other lipsticks from Hermes and even after a year of use, they do not have a smell. This one smells terrible. I called them up to report the problem and was told that a $74.00 that smells like chemical cannot be replaced. Essentially there is nothing they can do. I wasn't looking for my money back, but some offer of another lip product would have been nice. Terrible .
1 year ago
Read Hermès Reviews
Hermès has a 1.6 average rating from 197 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial