Dominique Beaucant
The Hermès boutique located at 706 Madison Avenue, NYC. is a place were the French savoir-faire is at its best when it comes to be greeted by several concierges at the main entrance, always with a big smile and asking how can we help you! I find the entire staff regardless of their status in this French company to exhibit the highest level of elegance,(in the way they dressed and project themselves) the French class for sure, politeness and above all, they all are knowledgeable about any products/items regardless if there are clothing, footwear, jewelry, and anything between. I've been shopping lately at this stunning boutique and I truthfully can states that any sales representative/Ambassador is and will go above and beyond to pleases you regardless of the item you wish to purchase; or not for that matter. None will demonstrates to be "pushy" in their attitude as if a "sale" is primordial to them. What a better example to cite is when I purchased a very beautiful book on "Big Cats," priced at $55.00. Yet, Jonathan, the sales representative literally went out of his way to provide a very beautiful gift wrap and so forth. Should I mention Daniel who ordered a dinner plate with another "big cat" while being informed that I will be contacted within few days,(item was located in the company's wharehouse in NJ). Not only did I get such an email to inform me that the item had arrived, but such was delivered in a very impressive giftbox and wrapped so beautifully that I didn't even want to see the plate I purchased!. Not only that I was told that I could look at it, but the lady on the Fifth floor Mrs. Laurie, re-did the beautiful wrap again. I have only high praise for this boutique. Every single employees has taken the task to provide any potential customer the absolute best service to new heights. Should I mention Amelie who kindly showed a gorgeous piece of luggage in order for me to take pictures! Even the countless security people are at your full disposition if you need anything. When it comes to see silk scarves there are hundres to choose from and again, what better service, attention and gracious help I got from Mrs. Veronica.. guess what the motif on the scarf was? In all if I could give a ten stars review, rest assured that I will do so. Many thanks. The Hermès boutique is to be complimented at all levels, as every ones exhibits a true sense of professionalisl, respect, regarless of your status and financial wealth. So, my "hobby" is still seating around, dreaming about all the items I wish to purchase,(will be nice to win the Lottery first...). Dominique B. Woodside, New York.
4 months ago
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Hermès has a 1.5 average rating from 195 reviews

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