I’ve purchase twice from their online website and I am very satisfied and happy with my purchase. They shipped my item very fast I received it in 2 business days which is amazing since it is coming from the UK and I live in the United States. I do not know where all these bad reviews are coming from because this store is very professional and never gave me any issue. They give amazing deals on designer items... I will definitely be shopping a lot more with HERVIA. You have a customer for life. Thank you☺️