I am very disappointed with Hervia's customer service. I purchased a pair of shoes and bought the wrong size due to an incorrect Size Guide. I have contacted Hervia 3 times and never received a response. I was completely ignored. I presume this is because I am an international (USA) customer and they did not feel that it was worth it to deal with me. I now have a pair of shoes that are too small and cannot return due to an error on their site.
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