I would choose -10 if there is a choice! Horrible customer service and attitude! Hervia sent me a wrong size clothing and asked me to post it back, promising the postage will be refunded once they confirmed their mistake. Two months later, Hervia told me that they can only refund the postage I paid to them instead of my paying to post office! I emailed Hervia serval times, and what they told me is"that what our best offer"
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