Hello, not sure how this happened but my wife phoned for a voucher to exchange for a free hearing aid and then we had a home visit which was fine, though I was very worried about tests etc. Then she had to pay £1600, less £2 and now we will be having some serious cash flow problems. to balance life with. We are both on small pensions and have to try and keep going to earn enough to pay bills with the small farm and holiday let. I am hearing a lot more but still getting used to them. John was an excellent person to do tests and fittings etc....more time will tell me the true value