Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,574 Reviews

95 %

of reviewers recommend Hidden Hearing

Company Reviews

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Metrics

4.7

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to hidden hearing in Belfast, high street. Was both made welcome and handled all our needs so professionally and with care. Made us feel at ease and explained each procedure as we went through it. David made us feel comfortable with all test the tests explaining each piece. We just wish to say thank you for your caring and appreciate all your help.”

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Posted 2 months ago

“The staff were absolutely lovely and helpful They answered all my questions and put my mind at rest. The young lady who takes care of the MARLOW area Was so so nice. Best staff I’ve ever had to deal with in any Company. Highly recommended.”

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Posted 4 months ago

“I bought hearing aids from them paid 3000 pound for them not wearing them all the time eggs meeting's ect batteries ran out rang them they wanted 345 pound isaid acanthus pay that the said they get back to me they never did don't go there”

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Posted 5 months ago

“Hidden hearing Chiswick is awful. After confirming appointment by phone & email TWICE, I was cancelled by a very rude staff. She called two weeks later and a day before due appointment to cancel while she was walking to her car, then slammed her car door and ended the call abruptly. When I wrote to the company to complain they , no surprises there , said their staff are professional and would not make calls using private client data outside their offices. When I challenged her and I asked for a copy of the call I received, I was told “ on this occasion we do not have the phone call recording” ! Don’t waste time waiting for your appointment , as they do not have enough staff and they offer very limited service, awful one in fact.”

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Posted 5 months ago

“Very professional Young girl excellent”

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Posted 6 months ago

“I would like to say a BIG thank you to the Hidden Hearing team in Sheffield. From the moment I stepped through the door of their premises in YorkStreet & met Julie, with her welcoming smile & friendly manner, I felt at ease. My assessment by Lilly, the audiologist, was thorough, professional & informative. I was never made to feel pressurised & treated with respect & care. Lilly is a lady who loves her work & takes great care to make sure your visit is beneficial. The whole experience was a pleasure. What a difference the Hidden Hearing aids have made to my life. Having had to wear aids for over twenty years & still not being able to hear, I had gradually withdrawn from social gatherings, because I could not take part. Suddenly to hear again is wonderful.. A VERY BIG THANK YOU TO THE WHOLE TEAM AT HIDDEN HEARING SHEFFIELD”

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Posted 6 months ago

“Visited JAMES Huxtable for a hearing test at local doctor’s surgery. He was very professional and friendly . He helped me to understand what was causing my poor hearing ie wax but there was no pressure to try to sell to me which I was expecting. A pleasant visit. Thank you”

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Posted 8 months ago

“Hidden Hearing are very helpful especially the dispenser James Huxtable. He spent a lot of time trying to get me a better hearing experience, but unfortunately he was unsuccessful mainly due to the app not working as it should. Understandably they insisted full payment before the trial began. I ended it several weeks ago and gave back the hearing aids to the dispenser but am still awaiting my refund which is probably again the interest. £3688 is a lot of money not to get back. Beware before trusting them with this sort of commitment.”

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Posted 1 year ago

“Emma Rooms visited my Mother on 14th November 2023. Extremely professional in her approach and very helpful to my Mother. A very caring and sweet girl.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Very professional service by the audiologist well over an hour. Trialled a pair in store which were top of the range of course . Very impressed with the product. Requested and given their price list with no hard sell at all. Research back at home determined what was being offered . Compared on line . The price exceeded the manufacturers retail price by 1.5 k . Did not need all the tech on the expensive version so opted for lower spec . from same manufacturer . HH price 4k Sourced price 2.4k with enhanced warranty for identical product. Brilliant service at the front end and would have gladly supported them but not at that price!!”

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Posted 1 year ago

“My mum had a hearing test in Glasgow yesterday high pressure salesperson pushed her to spend over £4000 on hearing aids on FINANCE she is 80 years old with significant sight impairment the person would not discuss cheaper options until the follow up appointment was cancelled today offer dropped to 2800 seriously that is an old person being conned will absolutely not recommend dreadful experience”

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Posted 1 year ago

“I saw Wendy Green at the Loughton, Essex branch. She was a lovely person, very understand with my anxiety and did a great job of explaining what was going on. Got my ears completely clear in two visits, I have no hesitation in recommending her.”

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Posted 1 year ago

“Elaine Norris at Lytham makes you feel comfortable no rush she listens to you it is a pleasure to be served by her and her assistant Gwinith God Bless them”

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Posted 2 years ago

“Responded to an offer for a basic CIC unit at £250 and explained that was all I needed when I booked. I repeated, several times, that all I wanted was a basic unit but the first thing offered was a pair at £5000! The audiologist wasn't even aware of the offer even though his name was on the letter that advertised it. They asked that my wife attended but she sat there and wasn't needed after taking time off work. All they do is upsell overpriced units, try Specsavers.”

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Posted 2 years ago

“The order came in perfect condition, no wrinkles. Thank you very much!”

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Posted 2 years ago

“Putlocker.is”

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Posted 2 years ago

“Good assortment of goods.”

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Posted 2 years ago

“Lee Gasgoyne did the procedure to remove wax from my ears, he was polite, informative and helpful at all times. There wasn't any wax in my ears actually but he took me throught the next chain of events. I would certainly recommend him to friens or family.”

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Posted 2 years ago

“Had my ear wax done yesterday so pleased with the service i received from beginning to end fair price aswell”

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Posted 2 years ago

Hidden Hearing is rated 4.7 based on 1,574 reviews