Hidden Hearing Reviews

4.73 Rating 1,544 Reviews
95 %
of reviewers recommend Hidden Hearing
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
On-time Delivery
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.72 out of 5
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We received courtesy and welcome from Mr. Patel and Mandy. Mr.Patel made extensive adjustments to try and make the hearing aids work for me but, regrettably, my hearing wasn’ up to it. Hence, sadly, they had to be returned.
(Chesterfield) - Posted 6 months ago
Excellent advice and all questions were answered clearly. Everything was explained well.
(Dundee) - Posted 7 months ago
The gentleman who visited was very professional and helpful. The price for the hearing aid was ridiculous.
Posted 8 months ago
Seemed very comprehensive
Posted 8 months ago
The girl that came-here was very helpful , I thought to begin with that the hearing aids were very expensive ( especially as I read that the queen had top of the range that cost £2,000 , ) but the after sales service can’t be criticised , perfect , so, so far so good . Thanks
Posted 8 months ago
Daniel Cox was very professional and thorough and dealt with my mother very sympathetically. Product seems very good but as only fitted yesterday will need a while to see
Posted 8 months ago
Good interview. Thorough hearing test. Negative reaction to my reluctance to consider behind the ear aids. (I find them uncomfortable).
Posted 8 months ago
Extremely disappointed with the service. Firstly it took 9 months to arrange an appointment for a checkup in Wales. I called the day after I finally had a home visit and expressed my concerns about the fact that I now have permanent tinnitus since my hearing aids were adjusted and a message was left for me to the effect that it would resolve itself! It hasn’t! Deafness is difficult to live with at the best of times and knowing that my hearing was better before the adjustment has been very distressing so much so that I have now made an appointment to go back to see the audiologist I have been dealing with for a few years at Hidden Hearing in Kent. I am extremely worried that people who were not lucky enough to have had the experience of the Kent Hidden Hearing audiologist where I was given the ability to hear as well as I could, are seeing someone like the person who came to me recently who obviously does not have the same experience/skills etc. This means that they may not have the best hearing that they can have. I am lucky because I know that the adjustment made to my hearing aids cannot be correct as I have had hearing aids for years and know what to expect. A person new to wearing hearing aids may be putting up with incorrect adjustment simply because they have nothing to compare their hearing with.
Posted 9 months ago
I found everything most acceptable at the centre in Canterbury. The staff were very friendly and efficient and I couldn’t fault them. I didn't however pursue things as I found them too expensive. In the end I went to Boots and bought an excellent aid with all the same features, a very supportive package with a 4 year guarantee and the cost was £2,500.00 less.
Posted 9 months ago
Thank you for the very efficient hearing test. I have been supplied in the last 3 months with hearing aids on the NHS. I am 82 years old so I am to getting used to them now. I was surprised by the cost of Hidden Hearing so I will not be able to afford them.
yours sincerely.
Angela Moody.
Posted 9 months ago
I have had John Milligan carry out the annual check and maintenance for very many years .his approach and technique has away been very professional.
Posted 9 months ago
Okay. Thorough.
Posted 9 months ago
They were very helpful towards me
Posted 9 months ago
Very friendly audiologist. Thorough hearing test. Helpful advice on what is available. My only concern was the cost of the equipment on offer.
Posted 9 months ago
Good service I
However after service was not S
Posted 9 months ago
Charming young lady, very professional, too expensive.
Posted 9 months ago
Nice staff member tested my hearing
Posted 9 months ago
Would have possibly taken up the offer, but couldn't afford to
Posted 9 months ago
Impressed with the service, although the recommended aids seem very expensive; only time will tell if worth the cost.
Posted 9 months ago
a very pleasant consultant who knew what he was doing and gave sensible advice.
Posted 10 months ago
Hidden Hearing is rated 4.73 based on 1,544 reviews