While I was very satisfied with what the hearing care professional who attended me did, the lead up to the appointment was very confused. I received 3 appointment cards, 2 for the same professional but for different days and times, and 1 for another professional on the same day and at the same time as a previous appointment, but different professional. Then once I had clarified with the local office what was the correct appointment, when the day arrived, due to an unfortunate circumstance, another different professional turned up.
6 years ago
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