hificorpcustomercare@jdg.co.za JD COMPLAINTS: 9000292084. The courier arrived and wanted to do an exchange for a faulty TV stand. I explicitly asked for a pick-up and no exchange, I wanted a A REFUND. The TV stand is faulty and does not align when you try to build it- it is also awful quality and finishes. Looks cheap. The courier did not want to collect the faulty unit as their paperwork said "Exchange" and it needed to say "Pick Up". Can some urgently correct this and arrange for a pick up and not an exchange? I can't store this and it's half built, I have sent numerous pictures of the issue and the courier also took pictures of it. they agreed it does not align so it can't be built. Urgently arrange for collection from my house and a refund.