I have been one of your online customers for a very long time now and it is my second time I get disappointed with your poor service. At first I was disappointed when I purchased a refrigerator for my son which took a month to be delivered and now for the second refrigerator that was purchased on the 20/5/2020 I get the same treatment. I have been on the phone since the 22/05/2020 trying to check if the transfer was successful and cleared on your side. A lady by the name Chuma assisted to check and informed me that the payment is cleared and even invoices have been prepared. She indicted that the delivery will not take more that 6 working days. I started calling your offices again after the 25th May 2020 but in vain as there's absolutely no response from your call centre 0860 459 459 instead the call is ended every time after ringing for 10 minutes. It is so painful to deal with a company that is not transparent with its customers failing to redress or communicate with customers instead when you send a message / chat an SMS is sent apologizing for delay. We have paid R12 499.90 on the 20/5/2020 and the only thing we have seen is the screen shown below and today is the 03/06/2020. I am very disappointed with you're online service and I believe this was the last time I've ever used your company name.