The delivery time was very good! But once putting the unit together noticed we are missing a locking ring in order to stand the beer tap, after several emails with no reply I managed to speak to someone on live chat who explained it would take up to a week for the warehouse not to send out the missing part but only to let them know if they had the part or not!! so I asked could I get the exact name and size etc of the part so I could try and find one locally and they said it would take up to TEN working days to get that information... I made sure to order this so it would be here in time for Xmas but now is no use to me whatsoever until I get information and receive the parts! Yes they have apologised but that is no use to me. after spending over €700 on this unit I expected more from this company..I’m so disappointed