It wasn't a bad experience at all, I think the presentation and style was spot on, and overall the content very good and pitched at the right level. And a really good way of getting a refresher after 2 whole weekends taken up with this in the past! But I just had 2 concerns: the advice on how to treat croup (the NHS website amongst others) advises against the whole damp air in a bathroom treatment. Also, for a fever, the NHS website also states that "sponging your child with cool water isn't recommended to reduce a fever.". (I know the guidance for first aid seems to change all the time, I just wanted to point out these discrepancies. Even if you add a footnote to discuss the different opinions/ medical arguments.) Hope this helps - think this is a really great product.