Not so much a bad experience, but I have a query on the issue of applying CPR to someone if working alone. Page 10 of section 2 states that if you are alone, 'give person CPR before calling emergency services'. This goes against the first aid training I have just completed. I was trained to call for help first or at least know you have back up in the form of the emergency services prior to starting CPR. This is because once you start CPR you cannot stop until someone of authority says you can or the patient 'comes round'. Also you may get tired and become unable to continue CPR. Having used the reusci Anne doll in practice, it really is tiring, and that's without emotion / pressure of dealing with an actual person. In this situation I would ensure the patient would not come to further harm, dial 999, then do CPR in accordance with the first aid training I have received.