Product received but no 3 year warranty that I had purchased. The sales staff said it was on their computer and that warranties aren’t sent to customers? Why not? Are we not to be trusted? I paid for it, I want to see it. Getting through to sales team is easy, you try getting through to customer services, it’s a joke I think that the staff on the end of those lines just either don’t answer the calls or don’t exist.... deplorable after service 4 days and phoning at least 4 times per day and left hanging for 1.5hours with no answer is a joke!! An email was also sent and the automated one says “we aim to answer within 24 hours” 3 days later, still no response!! Quick enough to take your money though!!