I bought a pressure king pro for Christmas but had to return it as the browning button was not working. They agreed to replace and after a while sent an email confirming that the 3 litre will be arriving. I emailed back straight away to say it was the 5 litre I originally purchased. They apologised and confirmed by phone and email that they will stop the delivery of the 3L and send correct size. Over a week later we are still exchanging emails where they say the 5 litre has been sent. Then the 5 litre has been returned then they are awaiting the 3 litre to arrive before they send out the 5 oh!! and today's emails are ranging from I sent back the 5 to they have never said they sent the 3 to do you still want the five and finally we are waiting for the 3 to get back to us and then we will send out the 5. Several different emails from 5 different people sitting in customer service.... sadly there are no words!