Dreadful experience. We arrived on time for our appointment; 15 minutes later we were told the car was ready for us to look at and shown where it was with no-one to talk to. Other customers were offered a drink; we weren't. The car itself was in a disgusting state. There was an empty drinks can on the front seat and the drivers footwell looked as though someone had just come off a building site. All the seats had bits on so no effort at all made to clean the interior. Trying to sell a £10k car in that condition was disgraceful particularly when the pictures on line showed it in perfect condition and cleanliness. Where did those pictures come from? We were also totally underwhelmed with the salesmen we saw. They were all scruffy, dirty shoes and not at all what I would expect for that type of interaction. Overall very disappointing and would not recommend at all.