At first it was all good but once the finance company realised then there was no communication from Hinton despite calling several time being told that that the person you are dealing with is busy they will ring you back but never got a call back. Even drove 2 hours after an appointment to see the car. Waited about 20 minutes before someone came to help us despite checking in at reception. Was just given the key and shown the car. Took sometime for someone to give us an update. Got transferred to another person for collection. The day we went to collect the car the it was the person day off so he informed us his colleague will deal with us. Got there, checked in at reception as before it takes another 20 minutes before we are seen. Nobody really knew what was going on. The two guys who were on the shop floor then did there best to check on the system and started to help us. The car had no fuel at all on red that that they had to put warm water on the windscreen to get the ice off. Told them as least they could have fueled up at least it wont be flashing for fuel was informed you should have sorted with your sales person. There was no v5, only service history for the last 3 years. The car ran out of fuel just as we were getting to the nearest fuel station pushed to the fuel pump. It was not a good experience of purchasing a car.