I'd seen a particular car on auto trader selling at Hilton supermarket which was approximately 4 hours from my home, I decided to make an appointment to have the car reserved on a Sunday around 2 pm then afterwards I'd then continue my journey to stay in a hotel and see family. When we arrived the sales room was very busy but initially we didn't have to wait long for us to see a salesma who gave us the key to view the car, we then went back the sales room but had to wait to see the salesman again, it continued like that for the next 3 hours, we'd asked if the car had a full service history and was told yes it did and was assured it would be covered under the 7 year warranty, I'd noticed the one tyre needed replacing, he explained that their mechanics didn't work on Sundays so he offered me a £50 reduction off the car which I agreed to. It advertised on their website that the cars are thoroughly inspected to make you completely confident about its condition and safety. I was already tired after the long drive there and with it being so hectic in the sales room I couldn't wait to get all the paperwork done and get back on the road
It was after I arrived at my family's home that it wasn't just one tyre that needed replacing but three. I just felt so annoyed and just wasn't happy with the car so decided to go to a reputable garage to part exchange the car I'd bought early September and had for 2 months.
It was then I found out that in my ignorance the car did not have a full service history which reduced the sale of the car. The comparison between the Hilton supermarket and the garage I used to buy my new car was vast, it was more personal buying the car and also aftercare by ringing me up asking if everything was ok and if I had any problems I should get back to them. All in all I would not recommend Hilton supermarket
9 months ago
Hilton Car Supermarket has a
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