HiNeon is amazing to work with! I needed a rush order and they were able to get the custom job done in one week. My sales rep was Lok, he was quick, super helpful and descriptive. Buying a custom sign online without being able to sit with someone and point out exactly what you like in a brochure can be a little intimidating but Lok made the whole process SO easy and efficient. This sign was a Boss's day gift and our boss LOVED it. He thought the whole concept was unique and super cool. The color of the sign is bright and and it definitely is attention grabbing which is whole point of a Neon sign. A really cool thing is that this sign is so bright that when you drive onto our jobsite early in the morning before the sun has risen and none of the lights are on in the building yet, you can totally see the sign on his shelf in his office from outside. We completely give HiNeon & Lok a 5 Star Rating for their customer service and product. Looking forward to doing business with them again.