HiNeon LED Neon Signs Reviews

Name: HiNeon LED Neon Signs
Rating: 4.79

4.8 Rating 240 Reviews

95 %

of reviewers recommend HiNeon LED Neon Signs

Company Reviews

Metrics

Info

4.8

Based on 240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	3 - 6 Hours

About HiNeon LED Neon Signs:

HiNeon specializes in the design and manufacture of custom and pre-built neon signs / artwork. We ship to both Canada & the USA. Whether it's your company logo or you want to create a stunning focal point, we can work with you to bring your vision to life.

Visit Website

Phone:

8337687999

Email:

support@hineon.com

HiNeon LED Neon Signs 5 star review on 15th June 2023

Anonymous // 01/01/2019

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“Our go-to for "open signs". They're great!”

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Posted 2 weeks ago

“excellent product”

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Posted 1 month ago

“While the quality of the sign is very good the customer service and shipping time is horrendous. We ordered two signs (one vertical one horizontal) November 3rd and paid for expedited shipping on our order. We were expecting the vertical sign to ship out quickly as their website states it is in stock and ships within one day. We were expecting the horizontal sign to ship within 2-3 weeks. After not receiving our signs or a confirmation email in over a month we reached out and it seems they had lost our order. They shipped out one of our signs, the vertical one, after we reached out. When we got it (Dec 9th) we really did love it but no word on our second sign that we still had not received for over 9 weeks, which is triple the time frame they state on their website. The first time we reached out about our second sign they told us it had already been delivered, referring to our first sign so it seems they had forgotten about our second sign yet again. We finally received our sign after 10 weeks with little to no explanation from customer service, we were hoping they would make it right with us by offering a discounted price but were just offered $40 voucher off our next purchase. We will not be purchasing from them again. As a small business these signs were a splurge, we are super disappointed and frustrated to say the least.”

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Posted 1 month ago

“GREAT doing business with you again!”

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Posted 3 months ago

“Took awhile to receive our sign but once we finally got it we are very happy with it! Installation was a bit tricky as the paper "template" that is used to mark where the letters go and where to put your attachement points was WAY bigger than the dimensions indicated on the online custom creation tool. but once the template was right-sized and the holes were drilled, the rest of the installation was pretty easy.”

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Posted 7 months ago

“Good price and works very well. Nice and bright for my bar.”

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Posted 7 months ago

“Easy installation. Looks great. I do wish they covered the wiring on the back with another piece of plastic however.”

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Posted 8 months ago

“Good Quality Good Service”

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Posted 10 months ago

“The sign came quickly and looks fantastic!”

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Posted 10 months ago

“I ordered the cursive open sign in white, and it looks great! nice and bright, and a good size. Easily visible in the window of my business, even on a sunny day!”

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Posted 11 months ago

“Shipping took almost a month, but love it so far.”

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Posted 11 months ago

“Sign works as described. Would like to have had an on/off switch on sign instead of remote.”

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Posted 11 months ago

“The entire process dealing with HiNeon was excellent. Communication and customer service are absolutely fabulous. We are so incredibly happy with our final result. The sign looks fantastic!”

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Posted 11 months ago

“Looks great! Thanks!”

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Posted 1 year ago

“The sign is perfect! The only thing that would have helped is suction cups for the window. They provided screws but as I'm not hanging from a wall, these don't work for me.”

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Posted 1 year ago

“Really like the workmanship and it's one of the brightest I've seen. The only concern was the packaging/UPS, unit arrive damaged. Your customer service was excellent and would recommend you to all the Signarama's. We paid for the rush order but was about 2-3 weeks late”

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Posted 1 year ago

“Alls good- thank you!”

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Posted 1 year ago

“Seems to be a good product. Works well”

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Posted 1 year ago

“Customer service and product was excellent. The only issue I had was that the pattern was missing. We installed the sign without - made our own. I would use HiNeon again.”

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Posted 1 year ago

“Delivery as promised. High quality product! Excellent customer service!”

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Posted 1 year ago

HiNeon LED Neon Signs is rated 4.8 based on 240 reviews