HiNeon LED Neon Signs Reviews

4.85 Rating 169 Reviews
96 %
of reviewers recommend HiNeon LED Neon Signs
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
3 - 6 Hours
Read HiNeon LED Neon Signs Reviews

About HiNeon LED Neon Signs:

HiNeon specializes in the design and manufacture of custom and pre-built neon signs / artwork. We ship to both Canada & the USA. Whether it's your company logo or you want to create a stunning focal point, we can work with you to bring your vision to life.

Visit Website

Phone:

8337687999

Email:

support@hineon.com

The light works but it doesn’t seem to work properly. It shows that the remote light turns red when I press on it but the light doesn’t even turn on. I’ve tried this several times. It’ll work for a bit and off.
Helpful Report
Posted 5 months ago
I like the style and quality of the signs. However with my recent order I paid $400 for my sign that included an additional $25 for a wire hanging kit that I did not receive in my box, that I absolutely needed to install my sign where I needed to. When I contacted customer service they questioned my honesty about receiving the hanging kit. When I sent them the photos of the items I did receive they still questioned my honesty but "gave in" and said they'd refund me....for something I paid for and didn't receive! Although that was over a week ago and I still haven't seen the refund. Good product but not good customer service.
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Posted 6 months ago
The wire was upside down. The back of it was cracked. It's smaller than I imagined.
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Posted 6 months ago
Letters look beautiful but the power cord comes out of the middle letter instead of at the bottom which affects the aesthetic a bit. The power I've noticed is also a bit inconsistent, it will shut off after varying lengths of time depending on the day and sometimes won't turn on!
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Posted 10 months ago
Everything is fine except the sign itself just isn't that bright.
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Posted 10 months ago
I’m please with the brightness of the sign and the different options/settings it allows. I’m disappointed that the sign doesn’t sit flush with the window, it’s seems there’s a balancing issue with the front being heavy it sits at about a 20°-25° slant. My “E” magnets don’t sit right on the bar, therefor the light cuts in & out of its bumped. There’s also no “easy” way to hide the cord that comes off the right side of the sign, it would be helpful if it was manufactured to hang below for easier camouflage.
Helpful Report
Posted 1 year ago
HiNeon LED Neon Signs is rated 4.85 based on 169 reviews