HiNeon LED Neon Signs Reviews

Name: HiNeon LED Neon Signs
Rating: 4.79

4.8 Rating 242 Reviews

95 %

of reviewers recommend HiNeon LED Neon Signs

Company Reviews

Metrics

Info

4.8

Based on 242 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	3 - 6 Hours

About HiNeon LED Neon Signs:

HiNeon specializes in the design and manufacture of custom and pre-built neon signs / artwork. We ship to both Canada & the USA. Whether it's your company logo or you want to create a stunning focal point, we can work with you to bring your vision to life.

Visit Website

Phone:

8337687999

Email:

support@hineon.com

HiNeon LED Neon Signs 5 star review on 15th June 2023

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the quality of the sign is very good the customer service and shipping time is horrendous. We ordered two signs (one vertical one horizontal) November 3rd and paid for expedited shipping on our order. We were expecting the vertical sign to ship out quickly as their website states it is in stock and ships within one day. We were expecting the horizontal sign to ship within 2-3 weeks. After not receiving our signs or a confirmation email in over a month we reached out and it seems they had lost our order. They shipped out one of our signs, the vertical one, after we reached out. When we got it (Dec 9th) we really did love it but no word on our second sign that we still had not received for over 9 weeks, which is triple the time frame they state on their website. The first time we reached out about our second sign they told us it had already been delivered, referring to our first sign so it seems they had forgotten about our second sign yet again. We finally received our sign after 10 weeks with little to no explanation from customer service, we were hoping they would make it right with us by offering a discounted price but were just offered $40 voucher off our next purchase. We will not be purchasing from them again. As a small business these signs were a splurge, we are super disappointed and frustrated to say the least.”

Helpful Report

Posted 3 months ago

“hi i ordered 3 open signs.1st one works perfectly.I just opened my 2nd store and when i tried to put the open sign it doesnt light up completely.Just corners light up.I think both of them dont work properly.I need to exchange both of them.Please if somebody can reach out to me Maany 832-584-4829 dar.mobilelegendsllc@gmail.com”

Helpful Report

Posted 1 year ago

“Your sales agent was extremely hard to deal with and I ordered 2 signs and was charged for 2 and then only shipped one. When I brought this up no one made much of an effort to correct this quickly and was told I could get my sign maybe by the end of the month or next month. Horrible customer service.”

Helpful Report

Posted 2 years ago

HiNeon LED Neon Signs is rated 4.8 based on 242 reviews