The ordering for this was smooth enough although I did have difficulty getting it to save the rewording of my personalisation text at the final confirmation stage. This book came perfectly packaged and was very well protected for transit. The book itself was great - I bought it for my mum and it was fascinating to see how they used to print multiple stories on the front page of The Mirror, rather than the far less interesting single paragraph of modern times. The book was personalised as I expected but what I didn't expect was that it was merely printed onto a little piece of paper and then stuck on. Surely if the book is "made to order" it is really not much of a stretch to print this properly onto a full page of the book. This choice means I have to knock 1 star off. But it's a very unique present - and I even managed to bag a 10% discount (for Father's Day - even though it was actually for my mum).