The writing on the football Newcastle United book I received is too small and you can only view the photos and not read anything in the first half of the book. I have sent an email complaint and so far it seems even though I spent over £50 having it personalised, the company are not interested in my complaint. I have asked that they escalate my complaint and I have been informed that a Customer Service Manager will be in touch with the next five days, must be very busy in Customer Service if it takes 5 takes to get back to a customer! I would not recommend anyone else buying this book, I am really disappointed in the quality of the book, the cover of the book is lovely, I cannot fault that. It is just the inside of the book that is at fault. The whole book is just one big disappointment.