Dreadful. They stopped my treatment and billed me for going over my outpatient limit. I had to contact them over 10 times over 2 months then they finally admitted I was not over my limit and should have continued treatment. They don't reply to emails and if you call them they constantly contradict themselves. To add insult to injury they bill me 3-% more than my physio bills them for each session. They say it is an admin fee. I think it is a rip-off!
8 years ago
Hive Insurance Services has a
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