My premium increased by 44% this year. I had not made any claim. When pressed, April UK stood resolutely behind their increase and attempted to explain it through two reasons (one being insurance premium tax) that proved to have proved to be misleading. In the end, April reduced the increase to 22%, stating that they had made an 'arithmetic error'. It took the personal intervention of the Chairman of Spire Hospitals for them to do this. I STRONGLY URGE CUSTOMERS TO AVOID THIS COMPANY. In my opinion April UK entirely lack integrity and it is astounding to me that 'arithmetic errors' of this nature can be made (and then resolutely defended even at senior levels).