Ordered merchandise from Hobby Lobby. Never received my merchandise. Hobby a Lobby recused to file a claim for list/stolen merchandise. According to Fed Ex Hobby Lobby is suppose to file a list/Stolen claim with its Fed Ex Account representative to investigate. Fed Ex alleges they left merchandise at my front door Friday. Not true at all. One item from this order was delivered by UPS. I received the item with no problem. The other 9 items were never delivered by fed ex. Hobby Lobby online customer service Reps and Sups are rude, nasty, and unprofessional. They basically told me I have to take a list and stated that they are not going to file a claim because fed ex is not going to investigate. Both of these companies are horrible and have terrible reviews. I personally feel that they are in cahoots. A lot of these companies are taking advantage of the pandemic and trying to make up for lost revenue by preying on their very own customers. I will never deal with this company again, but I will file a complaint with every agency possible. This is totally unfair.