Bought 2 exact pictures, (wall art), but when I got home discovered one was protected and enclosed in glass while the other one wasn’t. I immediately drove back to the store and talked to an employee named missy. Explained the situation and she’s examining the picture not enclosed like it’s the Mona Lisa when she clearly sees it’s not enclosed in glass like the other one. She then said there’s dog hair on it (I don’t own a dog) and I’m not really sure why she even said that, maybe implying I’ve already used it and now want to return it. I pointed out my receipt in her hand shoes I bought it today at 1:00 and it’s now 2:15. I asked her if I had to stand in the long return/exchange line and she stated to get another one and she would do an even exchange. Unfortunately the pictures were all gone and when I came back and told her she said well you’re just going to have to get in line to return it and walked off. I would not write this review if she would have simply said I apologize for the inconvenience of having to return this. After I returned it I spoke to the store who apologized profusely.
1 month ago
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