I ordered a little package of thin elastic from Hobby lobby, you know to keep making free masks for people and to save my other elastic for free surgical caps that I make. The total was $5 and they charged me $7 for shipping which is ridiculous. I entered in all of my correct information. I never got my package. I was never notified of anything. I was then refunded the amount of the elastic. I called and no one is answering their phones now. Weeks later I get a response that I didn’t have a forwarding address and it’s not their policy to refund shipping. Forwarding of what? You had my address. The email was so rude! I’m done with them. It’s the principle of crappy customer service from a Christian company with awful communication. 👋 ✌️