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Sophia
Love the store, but over the years I have had horrible experiences with the managers, the most recent was today at the Janesville location, I had a complaint about people not wearing masks at this horrible time in Wisconsin, he was disinterested, spoke rudely and monotone and didn’t even respond in a professional manner, being a Christian based store, I feel you need not only professional managers , but one that listens to concerns of his customers, he seemed actually his was upset I spoke about health concerns, I had another experience with a very rude woman manager couple of years ago , it was a horrible experience. I was with family and she knew I was upset about her demeanor. This experience was also very unprofessional. He was older with gray hair and I am not happy to go back in to that store. Please find good managers that have a good moral heart and get rid of the ones that are just there for the money!!! He should be blessed he still has a job, please address this ASAP, will for sure tell others of his unprofessional behavior.
4 years ago
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Hobby Lobby has a 2.1 average rating from 447 reviews