For a Christian Store, they sure are rude to people. I was behind a lady in the Pensacola Florida, Davis Hwy location in the return line today and she was trying to return a little doll from the dollhouse area.. she had a receipt and she had her packaging she kept saying over and over the package was opened when she bought it.. then she pointed to the return policy on the cash register that said they'd happily return any item with a receipt .. they absolutely would not refund that for her.. the manager that came up and talked to her about it was rude also.. I ended up leaving the store I was so disgusted with the way they were treating her and I went to Joann and found what I needed.. I will NEVER shop at Hobby Lobby again and I hope that lady leaves them a bad review!