Collection from hotel to the airport never arrived. I spent a whole morning and the afternoon prior trying to get a hold of anyone to confirm the time of collection. Finally, someone on the emergency number confirmed it will 4 hours prior flight departure... No one turned up. Had to pay more for an emergency taxi (for a 30 min ride!) and stress whether we will miss the flight! Still waiting for any feedback from customer services. 2 stars as we were collected from the airport. Very disappointed as never had any problems with holiday extras before.
2 years ago
Holiday Extras has a
4.3
average rating
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