Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“I booked an airport transfer through Holiday Extras and unfortunately the experience was extremely disappointing. Following our arrival in Spain, we were left stranded at the airport and had a very stressful experience trying to resolve the situation via their chatbot, which made an already frustrating situation considerably worse. What has been even more disappointing is how Holiday Extras have dealt with the situation. They have refused to provide any refund, despite the fact that I have provided evidence which raises serious questions about whether the driver could reasonably have identified or contacted us as the booking was made under the name “Mr T Tempbooking” and contained a random phone number. Therefore, the driver had no way of contacting me directly. Holiday Extras have refused even a goodwill refund. I find this completely unacceptable. I paid Holiday Extras for a service that I did not receive, and after everything we experienced, I have had to repeatedly chase them and provide evidence simply to have my experience dismissed. The way the this has been handled has left me with absolutely no confidence in Holiday Extras. Based on my experience, I would think very carefully before booking through Holiday Extras. When everything goes smoothly, they appear great, but it is how a company deals with things when something goes wrong that really matters — and unfortunately, Holiday Extras have fallen very short in my experience.”

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Posted 3 weeks ago

“No problem to book , find a space at Newcastle and exit car park. Very convenient to use. Would recommend users write down on their parking ticket which car park they end up using, and count and note what row they are in, especially if they arrive in the dark. The rows aren't numbered. Saves time when relocating your car!”

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Posted 3 months ago

“Everything went very smoothly with no problems at all at a very competitive price. Have booked again for August.”

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Posted 3 months ago

“We booked drop and go parking, very easy to find, met by extremely friendly and polite bookin staff. Excellent parking. Frequent buses to terminal. The whole experience was great. Would highly recommend.”

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Posted 3 months ago

“I have used holiday extras several times now to book a parking spot with meet&greet. The price is very good ,and the staff on arrival are helpful and friendly. I have recommended to others who have also used the service.”

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Posted 3 months ago

“Brilliant”

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Posted 3 months ago

“Maple Meet & Greet BHX very easy drop-off but our return flight was late - appears others too as dozens of people waiting in pick-up area? - and we had 20+ mins wait for the car to be ready. Used Maple many times - usually excellent.”

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Posted 3 months ago

“Only snag that I've got which i think a better system is they give you a card with Holidays Extras on it and your 2 hour slot on it”

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Posted 3 months ago

“Have used many times and will continue to do so ... so easy to leave key and collect key and right outside the door to airport”

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Posted 3 months ago

“Maple meet was easy and our car was ready on return”

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Posted 3 months ago

“P1 parking at Manchester was as good as ever.”

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Posted 3 months ago

“Well organised. No problems at all”

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Posted 3 months ago

“Made car parking easy - no fuss at all”

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Posted 3 months ago

“Everything ran smoothly could not complain. Four of us should have been travelling but unfortunately due to illness only two could travel. This however didn't cause any issues and we were collected from the airport and hotel at the times given. At the airport our driver was easy to find, would highly recommend. S.”

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Posted 3 months ago

“Great service and def use again I have used this the last ; years and good value for money”

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Posted 3 months ago

“Short walk to the terminal”

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Posted 3 months ago

“Easy process, leave car and it's all done.”

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Posted 3 months ago

“Very good Like always, never any problem, very satisfied”

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Posted 3 months ago

“Worked well for holiday”

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Posted 3 months ago

“It was brilliant. So much easier & stress free. The bus was there going & coming back from the airport. All the staff were friendly”

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Posted 3 months ago

Holiday Extras is rated 4.4 based on 10,071 reviews