Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,878 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,878 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and change if necessary.”

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Posted 12 minutes ago

“So easy & convenient”

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Posted 5 hours ago

“Smooth and hassle parking”

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Posted 12 hours ago

“Good price with early booking. Long stay car park at Stansted airport. No issues on arrival. We were lucky with timings. Less than one minute wait to get the bus to the terminal, a short 5-10 minute journey to the terminal itself. On arriving back to Stansted, the bus to the car park was waiting outside the terminal.”

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Posted 12 hours ago

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Posted 12 hours ago

“Purple car parking Heathrow. Sat nav found location no problem. Efficient operation bus transfer was fine. Return pick up easy and bus driver very friendly.”

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Posted 14 hours ago

“Great service, simple process, plenty of spaces. Close to airport”

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Posted 15 hours ago

“Great service, helpful driver on shuttle bus. Only downside is the exit sign is somewhat confusing when leaving from the yellow zone.”

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Posted 1 day ago

“A good car park with an easy walk to the airport terminal. It was a bit difficult to see where there was a space in the dark. It would be good for when the text came with postcode for the car park the name of the car park was included. Otherwise it was fine would use again.”

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Posted 1 day ago

“Provided the ideal parking solution for our recent trip overseas”

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Posted 1 day ago

“Ideal location for our flight from Gatwick South Terminal. Room was clean and warm.”

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Posted 1 day ago

“Holiday extras did not make me happy. The lounge was excellent but the pick up time to get us to the airport was too late. We tried everything to amend this . Taxi company said it was no problem but Holiday Extras had to make the change and this was impossible on line, and impossible to contact Holiday Extras. Considering not using them again after many years with them.”

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Posted 1 day ago

“We used the Leonardo hotel at East Midlands Airport. Good system, everything worked as it should. Nice hotel. Friendly staff. Only comment is bar prices. £9.40 for a pint of beer and half pint of shandy I felt was frankly taking advantage of a captive audience. Same thing costs £6.63 at Premier Inn and around £3.50 at Wetherspoons. I do wonder where all the extra money goes to?”

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Posted 1 day ago

“Close to the airport, very clean and tidy , also very good parking”

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Posted 1 day ago

“Close to the airport Bus timing good Staff helpful Excellent system Competitive pricing”

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Posted 1 day ago

“Punctual friendly good service thank you”

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Posted 2 days ago

“Easy to use car park stayed at premier inn 2minutes away no issues at all first class.”

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Posted 2 days ago

“Easy to book at at very competitive price. No issues entering or leaving the car park. Prompt pick up and transfer to and from the airport. Very helpful drivers when it came to loading and unloading luggage. What's not to like !!”

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Posted 2 days ago

“Parking was easy to find, shuttle service was great, only 4 mins to airport and pickup at the airport very convenient.”

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Posted 2 days ago

“Even though it was self service when I dropped my car off there was a member of staff there to help with all questions. Quick and efficient.”

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Posted 3 days ago

Holiday Extras is rated 4.3 based on 8,878 reviews