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Holiday Extras Reviews

4.3 Rating 8,240 Reviews
83 %
of reviewers recommend Holiday Extras
4.3
Based on 8,240 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Always works well, no problems and no hassle.
Helpful Report
Posted 25 minutes ago
to be honest, we followed the instructions on how to arrive, and in fairness they were very good. as it was our first experience for valet parking i didn't know what to expect, we weren't greeted as was expected but a grumpy man just told me to.back to.my car and wait, no further instructions, then after a few mins came and swapped the keys for a receipt, it wasn't a pleasant exchange. when I asked where do we go now (remember 1st timers) he pointed up the road where we had to walk around 300yards, not quite Valet to the door with 4 suit cases and 4 hand luggage, would have been easier parking in the main car park and waiting for a shuttle to the door. just my opinion., the return was good, simple and efficient. personally I wouldn't recommend
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Posted 1 hour ago
Smooth booking. Good value. Great car park. Good bus service
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Posted 1 hour ago
Great service at arrival and on return from the holiday no issues which makes the whole airport experience a lot easier.
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Posted 2 hours ago
Real great service helpful and friendly
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Posted 14 hours ago
Great service no problems
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Posted 21 hours ago
Easy and convenient
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Posted 1 day ago
Everything ran smoothly as in every time I've used
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Posted 1 day ago
second experience - last time was much smoother - took a bit long for the bus to pick up at Luton from the stop.
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Posted 1 day ago
Nice comfortable surroundings and reasonable choice of food . There was extra costs for certain drinks but still plenty to choose from that were included. Would probably book again this was my 3rd visit .
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Posted 1 day ago
Always use meet and greet for our annual trip to Stansted Airport. Always efficient and you can’t get closer to the terminal.
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Posted 2 days ago
Communication good and pretty straight forward via the app, would use again.
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Posted 2 days ago
Excellent, hassle free car parking at a competitive price. Friendly, helpful staff.
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Posted 2 days ago
Very easy to book and use. Directions to the car park (Birmingham) were clear and easy to follow and transport from the car park to the airport was quick and easy. Would definitely recommend. Only downside was that there was nothing on the website when booking that told you how long a window you had to collect the car once you returned. As we were supposed to arrive late at night (around 11pm) I booked the time to go into the following day. The return flight details only appeared once we had processed the booking and our flight did not appear, only the next flight due the following day. Didn't really make a difference but we could have saved a little bit of money doing this.
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Posted 2 days ago
Good range of food and drink. Relaxed and chilled lounge.
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Posted 2 days ago
For Terminal 2 arrivals, the buses are already near full (standing room only) by the time it reaches there after first stopping at T1 & T3. That makes it quite stressful as you're likely going to have to wait for several buses before you can get on! They should put on a separate bus for T2!
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Posted 2 days ago
Fast efficient service and everything went smoothly
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Posted 3 days ago
We were left at the airport because the plane was delayed after being told by the driver he would wait had to phone the driver and he said he left without telling us he was leaving
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Posted 3 days ago
quickest and easiest way to book anything you need for your holiday
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Posted 3 days ago
Plenty of spaces, secure, reliable shuttle bus service
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Posted 3 days ago
Holiday Extras is rated 4.3 based on 8,240 reviews