Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.24

4.2 Rating 5,452 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.2

Based on 5,452 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find. A quick arrival & departure”

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Posted 4 hours ago

“Great service as always thank you”

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Posted 5 hours ago

“Fantastic, service thank you”

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Posted 7 hours ago

“Easy to book using the app prices are great”

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Posted 8 hours ago

“When arrived at car park they didn’t have our booking”

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Posted 8 hours ago

“Very easy to use”

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Posted 9 hours ago

“I booked Meet and Greet, and I have a disability. Where I had to park the car was a too much of a walk for me to get to the reception to handover my keys. I thought the Meet and Greet was like Gatwick Airport they actually meet you at the Airport entrance and take your car back to the carpark, and then bring your car back when you arrive. Stansted Airport needs to consider those who have a disability as this was very tiring.”

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Posted 9 hours ago

“Very efficient service provided.”

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Posted 9 hours ago

“Excellent service on both arrival and departure at the car park. Reasonable prices too.”

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Posted 9 hours ago

“Very easy to use, great price, simple service. My only gripe is the car park itself being a bit messy. The pathways are looking delapidated in places, there are weeds, tree roots breaking the surface etc. It needs an overhaul.”

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Posted 19 hours ago

“Easy online booking good price & stress free airport parking.Great service thank you”

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Posted 1 day ago

“Had used hotel previously with no issues. This time having booked an evening meal told unable to eat in restaurant as no tables available, receptionist unwilling to try and resolve situation. Happily restaurant manager aware of issue went out of his way to resolve problem and were able to enjoy a meal after a 10 min delay. Otherwise hotel and parking facilities excellent .”

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Posted 1 day ago

“Charged us another 20 pounds when we arrived because of the flight time. The car was a long way from the reception even though my daughter had her child with her. Big queue and the gate didn’t open when we drove up.”

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Posted 1 day ago

“Great service! Good price; buses came on time!☺️”

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Posted 1 day ago

“Vehicle registration number NOT recognised by auto gate, needed help from car park staff. Second time this has happened.”

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Posted 1 day ago

“That wasn't meet and greet had to walk to get car then walk to terminal I expect my car to be outside terminal”

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Posted 1 day ago

“Easy to book and use. Great price too.”

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Posted 1 day ago

“Easy to use the long stay car park at Cardiff airport. Swift in and out, perfect”

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Posted 1 day ago

“Good discount on car parking at Standsted, which make the whole trip from start to end less stressful knowing I could quickly jump into my cara d be on my way.”

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Posted 1 day ago

“Very good , hassle free .”

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Posted 1 day ago

Holiday Extras is rated 4.2 based on 5,452 reviews