Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.37

4.4 Rating 9,873 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,873 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy drop off and pick up within a very easy short walk to North Terminal Gatwick.”

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Posted 3 hours ago

“The new key collection system worked like a dream. The whole experience was great start to finish.”

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Posted 13 hours ago

“Straight forward excellent from booking to travel will definitely use again.”

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Posted 14 hours ago

“Good service & easy to reach out the transport on arrival & departing the hotel.”

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Posted 14 hours ago

“Simple and as described”

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Posted 15 hours ago

“Excellent parking , so easy , drive in and everything else is well organised and easy to do. Fast track great , straight through , no problem although staff were allowing those who hadn’t paid to go through as well, which then caused a queue behind us.”

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Posted 16 hours ago

“No one was waiting for me at airport and they were surprised when I went to office!! They called over a guy and he took me to my hotel so all turned out ok in the end”

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Posted 16 hours ago

“The new collection system for collecting keys worked very well and is certainly more efficient”

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Posted 16 hours ago

“Very Happy with the service lovely clean and friendly and reliable”

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Posted 17 hours ago

“Parking just a couple minutes from the terminal. Easy, efficient key drop-off and very regular courtesy shuttle buses. Excellent as always”

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Posted 1 day ago

“No fuss, as it says on the tin!”

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Posted 1 day ago

“Easy to get too, park and drop off key. Short journey to the airport on regular buses.”

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Posted 1 day ago

“Clear instructions beforehand, no hold-up when entering and leaving parking”

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Posted 1 day ago

“Help on arrival, prompt bus service and easy to use.”

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Posted 1 day ago

“Simple easy to use. Quick pick up. Hassle free”

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Posted 2 days ago

“Easy drop off and collection all well signposted.”

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Posted 2 days ago

“We had a cancelled return flight to the UK, luckily I took out the extra cover for delayed flights. This was no problem and there was no extra cost to us. The car was bought back to us promptly.”

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Posted 3 days ago

“The Hampton Hilton is perfectly located next to the Dart Link for access to the airport. Stress free - park your car (keep your keys), spend the night, breakfast included and then catch the Dart link to the departure terminal. Do the reverse on the way back minus the hotel stay - pick up your car and drive to the barrier and you are homeward bound. The most stress free experience I’ve ever had when travelling and the price was amazing”

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Posted 3 days ago

“Straight forward and easy to use”

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Posted 3 days ago

“Everything ran smoothly on both journeys. Did't have to wait long for the bus and friendly driver.”

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Posted 3 days ago

Holiday Extras is rated 4.4 based on 9,873 reviews