Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,136 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,136 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always exceptional service despite a delayed flight meant arriving back to the UK 24 hours later than expected”

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Posted 3 hours ago

“Excellent staff, couldn't be more helpful, really respected me being there.parking is so easy.”

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Posted 6 hours ago

“I got exactly what I paid for and you can’t complain about that, the staff were friendly, helpful and attentive to my every need. and when I left my interior light on for two weeks, they went above and beyond to help and see me right. I cannot fault them for that. thank you guys…”

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Posted 10 hours ago

“I used Holiday Extras to book Silver Parking at Bristol Airport for four days whilst enjoying a city break. Car park is next to the airport and bus transfers run frequently. Only reason for 4 stars rather than 5 was slight disorganisation when picking up car on return to Bristol Airport. There had been a delay in returning several cars to the pick-up area causing a hic-cough in Silver Parking's slick process. The issue for me was that a staff member with a box of keys was calling out names and handing over keys without checking any form of ID. Clearly, the process needs to be tightened here.”

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Posted 12 hours ago

“Airport transfer went smoothly,on time,driver courteous and polite,prices good.”

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Posted 23 hours ago

“Easy booking process, very helpful over the phone agent. Good services from reception as well as drop off and pick up.”

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Posted 1 day ago

“No hassle. So easy to use. Just drive in and park then just drive out. Simple. All out of the weather”

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Posted 1 day ago

“Stayed before and will stay again Excellent hotel and service”

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Posted 1 day ago

“excellent parking”

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Posted 1 day ago

“Excellent Holiday”

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Posted 2 days ago

“Just easy and straight forward and not a bad price at all!”

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Posted 2 days ago

“Excellent transfers from and to the airport.”

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Posted 2 days ago

“Really good service”

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Posted 2 days ago

“Smooth operation”

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Posted 2 days ago

“Everything went smoothly,nothing to improve on”

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Posted 2 days ago

“Brilliant service, meet and greet. Worth every penny for convenience .”

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Posted 2 days ago

“Nothing wrong with Holiday Extras booking etc and car park is fine but Manchester Airport need to put out better signage on road network to take you to T2 Multi Storey car park entrance.”

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Posted 2 days ago

“Todd service no issues”

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Posted 2 days ago

“Easy to navigate through the app, simple payment and processed within a few minutes with confirmation. Thanks”

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Posted 3 days ago

“Meet and greet at EMA, easy to use, friendly staff, car parked on return very close to terminal.”

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Posted 3 days ago

Holiday Extras is rated 4.3 based on 9,136 reviews